My first blog rant
oh man this is just brilliant.. I won't spoil it with an intro:
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Alright, in other news, I'm so broke right now that I'm taking on some freelance work and need to put Waterlollies aside for a week or two. It's just not funny anymore and we're talking about survival now.
Speaking of customer service (were we?), some random thing that happened:
I needed to buy some button cell batteries for my favourite LED light the other day. I went to the shop and the guy said "$8.75 each". They are tiny batteries and I needed 4 of them, so I said STFU to him and walked off..
As expected, it took me about two seconds to find a site that sells micro batteries in bulk. Meritline.com had exactly what I wanted so I ordered a card of 20 batteries for $5.50. Got to the checkout and how much do you reckon for shipping from the US to Australia?
$62.
I emailed them asking if it was a mistake. They replied saying 'unfortunately, we agree that shipping to your location is a little high' and then 'oh by the way, we only accept wire transfer for international orders'.
I fired back a terse reply and went back to Google.
The next micro battery site in the list was Microbattery.com.
Inside 4 minutes, I'd bought 25 batteries for $9.90. Shipping was $2.95. Paid with Paypal.
Yaye!
Anyway, the reason I'm telling you all this is because I told Meritline I'd blog it and they didn't give a shit, so this is my little "fkyu" to them. So if you're outside the US, don't buy online from Meritline.com
As if you would anyway... their international shipping price alone slams the door in your face, not to mention their narrow, archaic payment policy.
On the other hand, I highly recommend Microbattery.com because I got exactly what I wanted, zero fuss, all payment options available and I didn't need to go looking for the 'Contact Us' link at all (though it might be worth doing that to pass on some positive feedback).
It was my birthday the other day! Give me gifts please, thankyou (preferably gifts that I can swap for food outside my house).
---
Alright, in other news, I'm so broke right now that I'm taking on some freelance work and need to put Waterlollies aside for a week or two. It's just not funny anymore and we're talking about survival now.
Speaking of customer service (were we?), some random thing that happened:
I needed to buy some button cell batteries for my favourite LED light the other day. I went to the shop and the guy said "$8.75 each". They are tiny batteries and I needed 4 of them, so I said STFU to him and walked off..
As expected, it took me about two seconds to find a site that sells micro batteries in bulk. Meritline.com had exactly what I wanted so I ordered a card of 20 batteries for $5.50. Got to the checkout and how much do you reckon for shipping from the US to Australia?
$62.
I emailed them asking if it was a mistake. They replied saying 'unfortunately, we agree that shipping to your location is a little high' and then 'oh by the way, we only accept wire transfer for international orders'.
I fired back a terse reply and went back to Google.
The next micro battery site in the list was Microbattery.com.
Inside 4 minutes, I'd bought 25 batteries for $9.90. Shipping was $2.95. Paid with Paypal.
Yaye!
Anyway, the reason I'm telling you all this is because I told Meritline I'd blog it and they didn't give a shit, so this is my little "fkyu" to them. So if you're outside the US, don't buy online from Meritline.com
As if you would anyway... their international shipping price alone slams the door in your face, not to mention their narrow, archaic payment policy.
On the other hand, I highly recommend Microbattery.com because I got exactly what I wanted, zero fuss, all payment options available and I didn't need to go looking for the 'Contact Us' link at all (though it might be worth doing that to pass on some positive feedback).
It was my birthday the other day! Give me gifts please, thankyou (preferably gifts that I can swap for food outside my house).
Labels: battery, customer service, panda, youtube
